
I love people.
But they are so freaking different. Which is part of the greatness, I guess.
The other day I got a coffee ready for a man about 2 people down in line. I put it on the counter and let the barista at the register know what was up.
Next thing I know the guy is apologizing and there is coffee all over the floor.
He apologized profusely and insisted that we charge him for another coffee. I felt so bad for this guy because he felt so bad. I mean, today someone dropped their coffee frap and then they became really impatient when they had to wait for us to make a new one. But this guy felt really really bad about spilling brewed coffee (the easiest thing to make/replace, and something we dump out every half hour) and wanted to come back there and clean it up after paying for a new one.
I stopped whatever I was doing. (Expediting? Dishes? I don't recall). I told him that we spill coffee all the time. I told him he could probably get a job at Starbucks since he basically was a barista now.
Then I told him it probably was my fault somehow. Really, it could have been. All of my embarrassing stories happen at Starbucks. Ok, not all of them. But most.